A complaint box against ministers set up in the PMO

The Prime Minister’s office will be establishing a mechanism for the public to lodge complaints against Cabinet Ministers.

This will, however, not cover inappropriate acts of other position holders, like Members of Parliament, Government Secretaries and senior civil servants whose complaints if found should continue to be lodged with the ACC.

The release says, “In order to further enhance transparency and accountability system in our country, Royal Government is pleased to establish a complaint unit under the Office of Prime Minister. Henceforth, any complaint with respect to improper decisions and callous acts of Cabinet Ministers may be submitted to the Cabinet Secretary, Gyalyong Tshogkhang, for necessary action.”

The Cabinet Secretary will review all complaints received and submit to the Prime Minister for information and action. Complaints of criminal in nature, if any, will be forwarded to the ACC for investigation and necessary action thereof.

The release says that openness and transparency can save money; strengthen people’s trust in government and encourage greater public participation in decision-making. “Therefore, a mechanism for public complaints to be lodged with the Anti-Corruption Commission (ACC) is to foster openness and transparency in the country,” adds the release.

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