DEMOCRACY IN ACTION

Navigating Thimphu’s taxis: Fare confusion, late night realities, and the road to mutual trust

Official rules from the Bhutan Construction and Transport Authority (BCTA) are clear: overcharging passengers carries strict penalties, from fines to license cancellations. But away from the rulebooks, the daily reality on Thimphu’s streets reveals a more complex narrative where commuters face shifting fare expectations, and drivers are grappling with the …

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Thimphu’s parking crisis: Overcharging, timing and different views

Residents and commuters in Thimphu are increasingly frustrated with how some parking fee collectors allegedly use underhanded means to charge inflated parking fees. Drivers and commuters who have had bad experiences of being overcharged or encountering issues such as ticket misuse and extended parking times shared their experiences. Dorji said he experienced ticket collectors overcharging him even though he had parked in a town area for only thirty minutes. “I was sure that …

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